We support multiple withdrawal methods tailored to Finland including bank transfer, card refunds and cryptocurrency payouts where available. Withdrawal availability depends on your chosen deposit method and verification status. We process withdrawal requests as promptly as possible while adhering to regulatory checks. To initiate a withdrawal, go to your Wallet, select Withdraw, choose the desired method and follow the on-screen instructions. Any fees and minimum withdrawal amounts are displayed before confirmation so there are no surprises.
| Method | Minimum Withdrawal | Processing Time | Fees |
|---|---|---|---|
| Bank Transfer | €20 | 1-5 business days | 0% - 1% |
| Card (refund) | €20 | 1-3 business days | 0% - 1.5% |
| Cryptocurrency | €10 | 10-60 minutes | Network fee only |
Check withdrawal options after verifying your account to ensure faster processing and access to higher limits.
To protect players and comply with regulations, we verify identity prior to processing withdrawals above certain thresholds. Typical requirements include a government-issued ID and proof of address. Verification is a one-time process for most users and speeds up future cashouts. We may also request proof of payment method such as a photo of the front of a card (with critical digits masked) or screenshots confirming ownership of a crypto wallet. All documents are handled confidentially and deleted in accordance with data retention policies.
Processing times vary by method and by banking partners. While cryptocurrency payouts can be very fast, bank and card transactions depend on intermediary banks and may take longer. We endeavor to process withdrawals quickly but also implement checks to preserve account safety. Limits for withdrawals depend on verification level and VIP status. Verified accounts typically enjoy higher daily and monthly limits. If you require higher thresholds, contact our support to learn about verification options that can increase your limits responsibly.
Plan your withdrawals to minimize fees and delays. Consolidate requests where possible and ensure verification is completed for fastest service.
If a withdrawal is delayed, first check the status in your account and ensure verification is complete. Delays can occur due to banking holidays or additional checks. If a problem persists beyond indicated processing times, contact support with the withdrawal ID for expedited review. Refunds of failed withdrawals are processed back to the original payment method where possible. If a payment method is no longer available, our support team will advise alternative actions based on the specifics of the case and applicable terms.
Card and bank withdrawals usually take 1-5 business days depending on banks. Cryptocurrency withdrawals can be completed in minutes depending on network congestion.
Fees vary by method and provider. Network fees apply for cryptocurrencies; card and bank fees are usually minimal or none.
Rejections can occur due to mismatched account details, missing verification or suspected fraud. Contact support for details and next steps.
Withdrawals that are still pending can sometimes be canceled via your Wallet. Once processed by banking partners, cancellations are no longer possible.
